Process

1. Practice assessment to understand your practice vision, mechanics and training needs (phone call & questionnaire)
2. Create our work plan and timeline (conference call)
3. Training occurs (on-site or Webex)
4. Follow-up - share our success or challenges (conference call)
5. Ongoing coaching or training if needed

Menu of Services

Workflow

• Client service systems (ensuring clients are seen consistently)
• Financial planning deliverable systems (creation of documents, tracking fees, deliverable due dates)
• Interoffice communication systems (task creation and tracking, follow-up , communication between advisor and staff)
• New business tracking
• Rollover tracking (401k, IRA, nonqualified holdings)
• Insurance underwriting tracking
• File management (paper, paperless)
• Staff / Advisor Model Week creation
• BA / SPO tracking

Management

• Practice role identification / assessment
• Staff ad placement
• Interview assistance
• Staff candidate selection assistance
• Initial Staff training
• Role Training
• Incentive plan creation / assessment
• Action plan creation / assessment

Practice Knowledge

• Training basic product knowledge - mutual funds ( share types, fund categories) insurance (term, whole , vul, disability, long term care) annuities (fixed, variable) brokerage (ONE, SPS, Premier)
• Ameriprise Financial Planning process (meeting process, client expectations)
• Paperwork  completion

Tool Training

• Contact Manager
• Naviplan
• Portfolio Manager
• Insurance reprojections and illustrations
• Lotus Notes
• Morningstar Workstation
• E-forms Manager
• AdvisorCompass
• OST
• Share Class Analyzer
• Markets and Investment Research
• OLB rebalance tool

Packages

Comprehensive

• Practice systems assessment to identify your focus areas
• Pre-visit conference call to identify priorities
• Working hands on with you and your staff
• Customized web based trainings focused on staff needs
• Coaching sessions via phone for advisor and/or staff
• Access to D2 staff webinar series

Base

• Practice systems assessment to identify your focus areas
• Pre-visit conference call to identify priorities
• Working hands on with you and your staff
• Customized web based trainings focused on staff needs
• Coaching sessions via phone for advisor and/or staff
• Access to D2 staff webinar series

Introduction / Maintenance

• Practice systems assessment to identify your focus areas
• Conference to identify priorities
• Customized web based trainings focused on staff needs
• Coaching sessions via phone for advisor and/or staff
• Access to D2 staff webinar series

Meredith McNulty Herr – Practice Management Specialist

Meredith has over 13 years of experience supporting financial advisors and their team members in the area of practice management. She joined Ameriprise in 1993 as a Paraplanner and in 1996 became a Technology Education Specialist for 150 advisors and staff. In 1998 she became Practice Management/Staff Education Specialist working with advisors in Illinois, Indiana and Kentucky and also held the same position in Northern California from 2001 – 2004. In the Practice Management/Staff Education Specialist position she organized staff education conferences annually in the region to ensure staff had an opportunity to get exposure to training and to share best practices. In 2004, Meredith joined her husband, Randy Herr as Business Manager/Paraplanner and is currently in this role. Meredith specializes in creating systems to contact clients consistently, prepare for appointments as well as processing business and follow up items. Meredith is dedicated to leading your team members to become more efficient and effective with your work flow and business infrastructure. Meredith has two children; a boy and a girl and enjoys boating, snow and water skiing and reading.

mmcnulty-herr@dynamicdirections-d2.com

1.866.280.2465